Privacy Policy
Effective Date: June 11, 2024
Stack Innovative Ltd, trading as Lead Acquisition (“we,” “us,” or “our”), is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, use our services, or interact with our SMS communications platform.
Information We Collect
We may collect personal information that you voluntarily provide, including your:
Name
Phone number
Email address
Business details
We collect this information through contact forms, account registrations, service forms, and customer onboarding.
How We Use Your Information
We may use your information to:
Provide and maintain our services, including automated SMS review requests.
Identify and communicate with you.
Respond to inquiries and customer support requests.
Improve our services and your experience.
Meet applicable legal obligations.
Where you have provided the appropriate consent, we may also use your information to send marketing communications.
SMS Opt-In and Consent
Before sending SMS messages, we obtain your consent through an appropriate opt-in method, which may include:
Verbal permission documented in our CRM system, where permitted.
Signed physical or digital forms containing clear SMS consent language.
Website contact or registration forms with clear SMS opt-in language.
Your consent applies to the types of messages described when you opt in, which may include review requests, service updates, or marketing messages.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to an SMS message. For assistance, reply HELP or contact us using the details below.
Information Sharing
We do not sell, trade, or share your personal information with third parties for their marketing purposes.
We may share information in the following circumstances:
Service providers: We may share information with vendors that help us deliver our services, including SMS providers such as Textgrid. These providers may use the information only to perform services on our behalf and are required to protect it.
Legal requirements: We may disclose information when required by law or in response to valid requests from public authorities.
Mobile information and SMS consent: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared for third-party use. Access by service providers is limited to what is necessary to deliver and support our SMS communications on our behalf.
Your Rights & Choices
You may contact us to request access to or correction of your personal information.
To stop receiving SMS messages, reply STOP. For SMS support, reply HELP or contact us directly.
Depending on applicable law, you may have additional rights regarding your personal information. Please contact us to submit a request.
Data Security
We use appropriate technical and organizational safeguards to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure. Although we take reasonable steps to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable legal requirements.
Updates will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Stack Innovative Ltd, trading as Lead Acquisition
Email: [email protected]
UK Support: +44 7477 210319
US Support: +1 (469) 343-4046
UK Address:
Stack Innovative Ltd
128 City Road
London, EC1V 2NX
United Kingdom
Pakistan Address:
146/D, Z-Block, Model Town
Bahawalnagar, 62300
Pakistan
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